Tell us how we can help

Ask a question, tell us about a repair, or talk through changes to make your home easier to use. We reply within one business day. Ready to choose a visit? See appointment times.

Live Oak Home Access is owned and operated by Liveoak Home Services LLC in Texas. Our team is based in Driftwood and serves the Austin area and Central Texas.

You do not have to use a form

Rather talk to a person? Call or text — we answer.

A real person picks up during business hours: Mon–Fri 8 a.m.–6 p.m., Saturday 9 a.m.–2 p.m. No phone tree, no call centre, no script. You can ask questions without booking anything at all.

Tell us about your home

A few details help us understand your question. Sending this form does not book an appointment. Fields marked * are required.

We can reply here if you prefer email.
Start typing and choose the address from the suggestions — we'll fill in the city for you. Optional, but it helps us understand where you need help.
Not listed? Choose "Other / nearby" — we serve communities across Austin, the Hill Country, and Central Texas.
What can we help with? (optional — check any)
Tell us what you need help with. Please leave out medical records, payment details and access codes.
We're experienced with VA HISA grants and the Texas Medicaid STAR+PLUS minor-home-modifications benefit — see the funding guide. Not financial or legal advice.

We reply within one business day. We never sell your information. We use service providers to handle inquiries and replies, as described in our privacy policy. There is no obligation to purchase work. We confirm availability and any travel terms before a visit.

Rather talk first? Call or text (512) 222-8834 or email drew@liveoakhomeaccess.com — we reply within one business day either way.

What happens next

From first hello to a clear plan

  1. We reply to your question

    We call or email within one business day. If a visit would help, we agree on the next step with you.

  2. Review the home together

    Your home-accessibility specialist reviews the areas you want to discuss and listens to your goals. Review the reserved appointment time before confirming; additional needs may require another visit.

  3. You get a written plan

    A plain-language summary of what we found and recommend, with typical Central Texas cost ranges. An exact quote follows.

  4. You decide — zero obligation

    No pressure. Share the plan with your doctor, OT, or family. We're here when you're ready.

Common questions

Is the in-home assessment really free?

Yes — completely free, no obligation to hire us; confirm availability for your address. A home-accessibility specialist visits your home (or meets you virtually), walks through every room, and gives you a written summary of recommended modifications with typical Central Texas cost ranges. You decide what to do next at your own pace.

How quickly can you schedule a visit?

We typically confirm your appointment within one to two business days of receiving your request and can usually schedule the visit within the same week, depending on our current calendar. If you need to reach us sooner, call or text (512) 222-8834 directly.

Which areas of Central Texas do you serve?

We serve communities across the Austin metro, the Hill Country, and surrounding counties — including Georgetown, Sun City, Lakeway, Canyon Lake, New Braunfels, Dripping Springs, Wimberley, Bulverde, Lago Vista, Marble Falls, Horseshoe Bay, Fredericksburg, Boerne, Seguin, Lockhart, Luling, Bastrop, and Smithville. See the full service-area map for details.

Can you help with VA HISA grants or other funding?

Yes. We have experience working with VA HISA (Home Improvements and Structural Alterations) grants and the Texas Medicaid STAR+PLUS minor-home-modifications benefit. We can help with paperwork and coordination, though we are not financial or legal advisors — always verify current benefit amounts and eligibility directly with the VA or your Medicaid plan. See our Texas home-modification funding guide for an overview.

Do I need to prepare anything before the visit?

Nothing special. Just have someone who knows the home present, and let us know in the form if there are specific rooms or concerns you want to focus on. If a doctor or occupational therapist has given you any written recommendations, bring those along — they help us tailor the plan.

What services do you offer after the assessment?

We install and remodel across the full range of aging-in-place modifications: grab bars and bath safety, accessible bathroom remodels, curbless showers, wheelchair ramps, stair lifts, comfort-height toilets, doorway widening, and zero-step entries. We also handle small jobs and handyman repairs — same crew, same free estimate. See all services for the complete list.

Ready to get started?

A safer, more comfortable home starts with one conversation

A free assessment, practical recommendations and no pressure to purchase work. We confirm availability and any travel terms before the visit.

Or just call — a real person answers, and you can ask anything without booking.